Shipping and Handling

For Products requiring shipment, shipping and handling within the United States and Canada is subject to fees as indicated in the table below or during the purchase process for each shipment method; additional shipping and handling fees may apply to certain destinations (including Puerto Rico, Hawaii, Alaska, the Virgin Islands, Guam, Hawaii and Alaska). Certain methods of shipment are not available to some destinations. Orders for shipment that require expedited handling (overnight service) must arrive at MHS by 3:00 p.m. EST for shipment on the same business day. Shipment and delivery timelines are not guaranteed; shipment and delivery may be affected by events or situations beyond our control.

Shipping charges for orders shipped outside of Canada and the U.S. are subject to rates based on weight and zone; Please contact MHS at for rates for your specific order.

Any orders missing necessary information (e.g., prepayment or physical address) will not be fulfilled until complete information is obtained. The Purchaser is responsible for payment of any applicable duties (including custom or import duties) and taxes.

2021 Solutions Guide Ship Tables

Please note Multi-Health Systems Inc. (MHS Inc.) is a registered business in the province of Ontario and 12 US States (California, Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, New Jersey, New York, North Carolina, Oklahoma, Texas, Washington). Therefore, any orders that are shipped to Canada and aforementioned 13 US States are subject to Canadian GST/PST or US state sales and use tax.

Please see the U.S. rate chart (above) for shipping and handling charges for Puerto Rico, the Virgin Islands, and Guam.

Shipping charges for orders being shipped outside of North America are subject to rates based on weight and zone. Please contact us at for rates for your specific order.

International Orders are shipped duty and VAT collection.